Update on Pilgrimages Abroad (Joe Walsh Tours) situation with regard to the Oblate Lourdes Pilgrimage
For many years Pilgrimages Abroad (JWT) have been the travel agent to Oblate Pilgrimage. It is with sincere regret that we learned that JWT has announced on April 27th that it is to cease trading due to the ongoing impact of the Coronavirus Pandemic.
We understand that this is a difficult time for the directors and staff of Pilgrimages Abroad/Joe Walsh Pilgrimtours Ltd., and we are saddened that it has come to this. Let us ask Our Lady of Lourdes to be a refuge and a comfort to all whose lives are touched adversely by this development.
The following information which was included in their press statement will assist any of our pilgrims who had paid monies towards their fares for the 2020 Oblate Lourdes Pilgrimage.
Joe Walsh Pilgrimtours Ltd. hold a bond with the Commission for Aviation Regulation (CAR), which provides financial protection for flight inclusive travel packages originating in Ireland. CAR will manage any outstanding refunds, including those under the Refund Credit Note (RCN) scheme announced by the Irish Government in 2020. Any customer of Joe Walsh Pilgrimtours Ltd. with monies paid towards a cancelled booking or future travel package, should contact CAR and make a claim.
Claim forms can be downloaded here:
The Commission for Aviation Regulation can be contacted on +353 1 6611700 or firstname.lastname@example.org.
More information can be found on their website https://www.aviationreg.ie.
Flight inclusive packages originating in the U.K. are financially protected by way of a Total Payment Protection (TOPP) policy provided by Travel & General Insurance Services Ltd.
U.K. based customers of Joe Walsh Pilgrimtours Ltd. should contact the Travel & General Insurance Services Ltd. helpline on +44(0)1702 811397 to commence the refund process.
Joe Walsh Pilgrimtours Ltd. can be contacted by customers with claim related queries on +353 1 2410800 and UK customers on +44(0)161 8208790, Monday to Friday from 9.00 a.m. to 1.00 p.m.
Please note that claims must be made within 60 days from the date JWT ceased trading (April 27th).
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